As a boutique roaster in London, I found the course content spot‑on. The deep dive into supplier contract negotiations gave me the confidence to renegotiate terms and secure a 7% discount on green beans. The practical worksheets on cost allocation were particularly useful – I could plug my own numbers in and see instant impact. Materials were up‑to‑date and the video lectures were concise. It was a professional yet approachable programme, and I left feeling well‑equipped to drive profitability.
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