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Crisis Communication and Management

Learn strategic communication, stakeholder engagement, and rapid decision-making to effectively navigate and resolve organizational crises through simulations and expert guidance
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2 months to complete
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Overview

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Learning outcomes

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Course content

1

Introduction To Crisis Communication

2

Crisis Management Planning

3

Crisis Communication Strategies

4

Reputation Management

5

Effective Crisis Messaging

Career Path

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Key facts

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Why this course

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People also ask

Everything you need to know before you start

Straight answers — no waiting on a reply. Most learners are enrolled within 60 seconds of finding what they need below.

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Learn on your time
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We offer immediate access to our course materials through our open enrollment system. This means:

  • The course starts as soon as you pay the course fee, instantly
  • No waiting periods or fixed start dates
  • Instant access to all course materials upon payment
  • Flexibility to begin at your convenience

This self-paced approach allows you to begin your professional development journey immediately, fitting your learning around your existing commitments.

We offer two flexible learning paths to suit your schedule:

  • Fast Track: Complete in 1 month with 3-4 hours of study per week
  • Standard Mode: Complete in 2 months with 2-3 hours of study per week

You can progress at your own pace and access the materials 24/7.

There are no formal entry requirements for this course. You just need:

  • A good command of English language
  • Access to a computer/laptop with internet
  • Basic computer skills
  • Dedication to complete the course
Ready when you are
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Assessment is done through:

  • Multiple-choice questions at the end of each unit
  • You need to score at least 60% to pass each unit
  • You can retake quizzes if needed
  • All assessments are online

Upon successful completion, you will receive:

  • A digital certificate from London School of Planning and Management
  • Option to request a physical certificate
  • Transcript of completed units
  • Certification is included in the course fee
Open enrolment · Start today

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Why people choose us for their career

Trusted by professionals worldwide

Verified outcomes from learners who finished the course and put it to work.

4.5
Based on 4 learner reviews · 4 countries
98%
Would recommend
100%
Verified learners
2026
Cohort active
Completed from United Kingdom
EP
Emily Patel
GB · Course completed

I recently completed the Crisis Communication and Management course at Stanmore School of Business, and I must say it was an absolute game-changer for me. As a PR professional, I was looking to enhance my skills in managing crises and communicating effectively with stakeholders. The course content was incredibly relevant and helped me achieve my learning goals. I particularly appreciated the module on crisis communication strategies, which provided me with practical knowledge on how to craft effective messages and respond to challenging situations. The course materials were of high quality, and the instructors were knowledgeable and supportive. Overall, I'm extremely satisfied with the course and would highly recommend it to anyone looking to improve their crisis communication skills.

LC
Liam Chen
US · Course completed

I took the Crisis Communication and Management course at Stanmore School of Business, and it was a solid experience. I liked the fact that the course was pretty hands-on, with lots of case studies and group discussions. The instructors were cool, and they gave us some really useful tips on how to handle crises in different scenarios. One thing that stood out to me was the module on social media crisis management - it was super relevant, and I learned some really practical skills that I can apply to my job. The course materials were okay, but sometimes they felt a bit too theoretical. Overall, I'd say the course was worth it, and I'd recommend it to others who are looking to learn more about crisis communication.

AM
Ava Moreno
ES · Course completed

Oh my goodness, I am just so excited to share my experience with the Crisis Communication and Management course at Stanmore School of Business! It was truly an amazing journey, and I feel like I learned so much. The course content was incredibly comprehensive, and the instructors were just fantastic. I loved the way they presented the material, with lots of real-life examples and interactive exercises. One of the highlights of the course for me was the module on crisis communication planning, which gave me some really valuable insights into how to develop effective plans and strategies. The course materials were top-notch, and I appreciated the fact that they were always available online. Overall, I'm just so grateful to have had the opportunity to take this course, and I would highly recommend it to anyone who wants to learn more about crisis communication and management.

EK
Ethan Kim
CA · Course completed

The Crisis Communication and Management course at Stanmore School of Business was a well-structured and informative program that provided me with a detailed understanding of the principles and practices of crisis communication. The course content was comprehensive, covering topics such as crisis communication strategies, crisis management planning, and social media crisis management. I found the module on crisis communication planning to be particularly useful, as it provided me with a step-by-step guide on how to develop effective plans and strategies. The course materials were of high quality, and the instructors were knowledgeable and supportive. One area for improvement could be the addition of more case studies and real-life examples to illustrate key concepts. Overall, I was satisfied with the course, and I would recommend it to professionals looking to enhance their crisis communication skills.





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Recently updated!

April 2026