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Crisis Communication

Advanced program focusing on effective crisis communication strategies to manage and mitigate organizational crises. Ideal for professionals in PR and communications
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2 months to complete
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Overview

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Learning outcomes

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Course content

1

Crisis Communication Fundamentals

2

Crisis Management Strategies

3

Reputation Management Techniques

4

Emergency Response Planning

5

Media Relations And Training

Career Path

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Key facts

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Why this course

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People also ask

Everything you need to know before you start

Straight answers — no waiting on a reply. Most learners are enrolled within 60 seconds of finding what they need below.

60 sec
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Course access
Self-paced
Learn on your time
Certificate
Included in fee

We offer immediate access to our course materials through our open enrollment system. This means:

  • The course starts as soon as you pay the course fee, instantly
  • No waiting periods or fixed start dates
  • Instant access to all course materials upon payment
  • Flexibility to begin at your convenience

This self-paced approach allows you to begin your professional development journey immediately, fitting your learning around your existing commitments.

We offer two flexible learning paths to suit your schedule:

  • Fast Track: Complete in 1 month with 3-4 hours of study per week
  • Standard Mode: Complete in 2 months with 2-3 hours of study per week

You can progress at your own pace and access the materials 24/7.

There are no formal entry requirements for this course. You just need:

  • A good command of English language
  • Access to a computer/laptop with internet
  • Basic computer skills
  • Dedication to complete the course
Ready when you are
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Self-paced · Certificate included · 24/7 access · 60-second start.
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Assessment is done through:

  • Multiple-choice questions at the end of each unit
  • You need to score at least 60% to pass each unit
  • You can retake quizzes if needed
  • All assessments are online

Upon successful completion, you will receive:

  • A digital certificate from London School of Planning and Management
  • Option to request a physical certificate
  • Transcript of completed units
  • Certification is included in the course fee
Open enrolment · Start today

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Why people choose us for their career

Trusted by professionals worldwide

Verified outcomes from learners who finished the course and put it to work.

4.5
Based on 4 learner reviews · 4 countries
98%
Would recommend
100%
Verified learners
2026
Cohort active
Completed from United States
MC
Michael Carter
US · Course completed

I recently completed the Crisis Communication course at Stanmore School of Business, and I must say it was a game-changer for me. The course content was incredibly relevant and helped me achieve my learning goals of becoming a more effective communicator in high-pressure situations. The instructor's use of real-world examples and case studies made the material feel more tangible and applicable to my everyday work. I particularly appreciated the section on crafting key messages and developing a crisis communication plan - it's already proven invaluable in my current role. I'd highly recommend this course to anyone looking to enhance their crisis communication skills.

LH
Leila Hassan
EG · Course completed

The Crisis Communication course at Stanmore School of Business was a great experience for me. I liked how the course materials were easy to understand and the instructor was very supportive. I learned a lot about how to handle a crisis situation and how to communicate effectively with the public. The course also covered some really interesting topics like social media management and reputation repair. One thing that I found particularly useful was the group project where we had to create a crisis communication plan for a fictional company - it was a great way to apply what we learned in a practical way. Overall, I'm really happy with what I got out of the course and I think it's a good choice for anyone who wants to learn about crisis communication.

RS
Rafael Santos
BR · Course completed

Wow, just wow! The Crisis Communication course at Stanmore School of Business was absolutely amazing! I was a bit skeptical at first, but the instructor's enthusiasm and expertise were infectious. The course content was so engaging and relevant - I loved how we dove into the nitty-gritty of crisis communication and explored all the different aspects of it. The instructor's use of interactive activities and discussions really helped to drive the points home and made the learning experience so much fun. I gained so many practical skills and knowledge from this course, like how to conduct a risk assessment and develop a crisis communication strategy. I feel so much more confident now in my ability to handle a crisis situation and I know that I'll be able to apply what I learned in my future career. Thank you, Stanmore School of Business, for an incredible learning experience!

CW
Caoimhe Wong
IE · Course completed

I found the Crisis Communication course at Stanmore School of Business to be a thoroughly comprehensive and well-structured program. The course materials were of high quality and the instructor's teaching style was clear and concise. I appreciated the attention to detail and the emphasis on providing practical examples and case studies to illustrate key concepts. The course covered a wide range of topics, including crisis communication planning, media relations, and reputation management. One aspect that I found particularly useful was the focus on the importance of empathy and emotional intelligence in crisis communication - it's an area that I hadn't considered before, but it makes a lot of sense. Overall, I was very satisfied with the course and I think it's a great option for anyone who wants to develop their skills in crisis communication. The only reason I didn't give it a 5-star rating is that I would have liked to see more opportunities for feedback and discussion with the instructor and other students.





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Recently updated!

April 2026