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Global Certificate in English for Tourism and Hospitality (part Ii) (Advanced)

Advanced English for tourism professionals, focusing on communication, customer service, marketing, and cultural nuances in global hospitality settings, industry contexts
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2 months to complete
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Overview

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Learning outcomes

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Course content

1

Tourism Industry

2

Hospitality Management

3

Front Office Operations

4

Food And Beverage Management

5

Accommodation Management

6

Event Planning

7

Customer Service Skills

8

Marketing For Tourism

9

Revenue Management

10

Travel Agency Operations

11

Tour Guiding

12

Destination Management

13

Sustainable Tourism

14

Cultural Heritage Tourism

15

Adventure Tourism

16

Ecotourism

17

Special Interest Tourism

18

Crisis Management

19

Quality Management

20

Human Resource Management

Career Path

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Key facts

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Why this course

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People also ask

Everything you need to know before you start

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We offer immediate access to our course materials through our open enrollment system. This means:

  • The course starts as soon as you pay the course fee, instantly
  • No waiting periods or fixed start dates
  • Instant access to all course materials upon payment
  • Flexibility to begin at your convenience

This self-paced approach allows you to begin your professional development journey immediately, fitting your learning around your existing commitments.

We offer two flexible learning paths to suit your schedule:

  • Fast Track: Complete in 1 month with 3-4 hours of study per week
  • Standard Mode: Complete in 2 months with 2-3 hours of study per week

You can progress at your own pace and access the materials 24/7.

There are no formal entry requirements for this course. You just need:

  • A good command of English language
  • Access to a computer/laptop with internet
  • Basic computer skills
  • Dedication to complete the course
Ready when you are
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Self-paced · Certificate included · 24/7 access · 60-second start.
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Assessment is done through:

  • Multiple-choice questions at the end of each unit
  • You need to score at least 60% to pass each unit
  • You can retake quizzes if needed
  • All assessments are online

Upon successful completion, you will receive:

  • A digital certificate from London School of Planning and Management
  • Option to request a physical certificate
  • Transcript of completed units
  • Certification is included in the course fee
Open enrolment · Start today

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Why people choose us for their career

Trusted by professionals worldwide

Verified outcomes from learners who finished the course and put it to work.

4.5
Based on 4 learner reviews · 4 countries
98%
Would recommend
100%
Verified learners
2026
Cohort active
Completed from United States
MC
Michael Carter
US · Course completed

I'm thrilled to have completed the Global Certificate in English for Tourism and Hospitality (Part II) (Advanced) course at! The course content was incredibly comprehensive, covering everything from cultural nuances to industry-specific vocabulary. The practical knowledge I gained has been invaluable - I can now confidently communicate with international clients and provide top-notch service. The course materials were of the highest quality, with engaging videos, interactive quizzes, and relevant case studies. Overall, my learning experience was exceptional, and I'm so satisfied with the skills I've acquired. I'd highly recommend this course to anyone looking to excel in the tourism and hospitality industry!

CB
Camille Bernard
FR · Course completed

I found the Global Certificate in English for Tourism and Hospitality (Part II) (Advanced) course to be quite useful. The course content was well-structured, and I appreciated the focus on practical skills such as handling customer complaints and making reservations. The course materials were good, although I thought some of the videos could be more engaging. One of the most useful things I learned was how to use language effectively in a hospitality setting - for example, using polite phrases to greet guests and handle requests. Overall, I'm pleased with the course and would recommend it to others in the industry.

KN
Kaito Nakamura
JP · Course completed

Wow, just wow! The Global Certificate in English for Tourism and Hospitality (Part II) (Advanced) course was an amazing experience! The course content was so detailed and relevant to my needs - I learned about everything from tourism marketing to hospitality management. The practical skills I gained have been fantastic - I can now create effective marketing campaigns and manage a team with confidence. The course materials were superb, with interesting case studies and interactive discussions. I particularly enjoyed the module on cultural awareness, which helped me understand the needs of international tourists. Overall, I'm totally satisfied with the course and would highly recommend it to anyone looking to succeed in the tourism and hospitality industry!

ZD
Zanele Dlamini
ZA · Course completed

I was pleasantly surprised by the Global Certificate in English for Tourism and Hospitality (Part II) (Advanced) course. As someone who's already working in the industry, I was looking for a course that would help me improve my skills and knowledge. The course content was solid, covering topics such as customer service, food and beverage management, and accommodation operations. I found the course materials to be relevant and useful, especially the examples of best practices in the industry. One of the most useful things I learned was how to handle difficult customer situations - the course provided some great tips and strategies for de-escalating conflicts. Overall, I'm happy with the course and would recommend it to others who want to improve their skills in the tourism and hospitality industry.





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Recently updated!

April 2026