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English for Tourism and Hospitality

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Overview

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Learning outcomes

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Course content

1

Customer Service Excellence

2

Destination Marketing Strategies

3

Sustainable Tourism Management

4

Hospitality Operations And Safety

5

Event Planning And Management

Career Path

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Key facts

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Why this course

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People also ask

Everything you need to know before you start

Straight answers — no waiting on a reply. Most learners are enrolled within 60 seconds of finding what they need below.

60 sec
From enrol to start
24/7
Course access
Self-paced
Learn on your time
Certificate
Included in fee

We offer immediate access to our course materials through our open enrollment system. This means:

  • The course starts as soon as you pay the course fee, instantly
  • No waiting periods or fixed start dates
  • Instant access to all course materials upon payment
  • Flexibility to begin at your convenience

This self-paced approach allows you to begin your professional development journey immediately, fitting your learning around your existing commitments.

We offer two flexible learning paths to suit your schedule:

  • Fast Track: Complete in 1 month with 3-4 hours of study per week
  • Standard Mode: Complete in 2 months with 2-3 hours of study per week

You can progress at your own pace and access the materials 24/7.

There are no formal entry requirements for this course. You just need:

  • A good command of English language
  • Access to a computer/laptop with internet
  • Basic computer skills
  • Dedication to complete the course
Ready when you are
Most learners finish reading the FAQs and enrol in the same minute.
Self-paced · Certificate included · 24/7 access · 60-second start.
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Assessment is done through:

  • Multiple-choice questions at the end of each unit
  • You need to score at least 60% to pass each unit
  • You can retake quizzes if needed
  • All assessments are online

Upon successful completion, you will receive:

  • A digital certificate from London School of Planning and Management
  • Option to request a physical certificate
  • Transcript of completed units
  • Certification is included in the course fee
Open enrolment · Start today

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Why people choose us for their career

Trusted by professionals worldwide

Verified outcomes from learners who finished the course and put it to work.

4.5
Based on 4 learner reviews · 4 countries
98%
Would recommend
100%
Verified learners
2026
Cohort active
Completed from United States
MC
Michael Carter
US · Course completed

I just completed the English for Tourism and Hospitality course at Stanmore School of Business, and I'm blown away by the quality of the course materials and the knowledge I gained! As a hotel manager in the US, I needed to improve my English skills to better communicate with international guests. This course exceeded my expectations - the lessons were engaging, and the examples were super relevant to my job. I can now confidently handle guest inquiries, provide excellent customer service, and even lead tours around the city. The course materials were top-notch, and I loved the interactive exercises that helped me practice my language skills. Overall, I'm thoroughly satisfied with my learning experience, and I'd highly recommend this course to anyone in the tourism and hospitality industry!

CB
Camille Bernard
FR · Course completed

I found the English for Tourism and Hospitality course at Stanmore School of Business to be quite comprehensive and well-structured. As a French national working in the tourism industry, I needed to improve my English skills to cater to a more diverse clientele. The course covered a wide range of topics, from basic hospitality phrases to more complex discussions about cultural differences. I appreciated the variety of learning materials, including videos, podcasts, and readings. While some lessons felt a bit dry, the overall quality of the course was good, and I gained some useful insights and practical knowledge. For example, I learned how to effectively handle customer complaints and provide personalized recommendations to guests. Overall, I'm satisfied with my learning experience, and I'd recommend this course to others in the industry.

KN
Kaito Nakamura
JP · Course completed

Wow, just wow! The English for Tourism and Hospitality course at Stanmore School of Business was an absolute game-changer for me! As a Japanese tour guide, I struggled to communicate with English-speaking tourists, but this course helped me build my confidence and skills in no time. The lessons were so much fun, and the instructors were super supportive. I loved the role-playing exercises, which helped me practice my language skills in real-life scenarios. The course materials were also incredibly relevant and useful - I learned about different cultural norms, customs, and etiquette, which has been super helpful in my job. I've already seen a significant improvement in my ability to communicate with tourists, and I've even started leading English-language tours around Tokyo! Thank you, Stanmore School of Business, for this amazing course - I'm so grateful to have taken it!

ZD
Zanele Dlamini
ZA · Course completed

I recently completed the English for Tourism and Hospitality course at Stanmore School of Business, and I must say it was a great learning experience. As a South African working in the hospitality industry, I needed to improve my English skills to better serve our international clients. The course was well-structured and covered a range of topics, from basic English grammar to more advanced discussions about tourism and hospitality. I appreciated the detailed explanations and examples, which helped me understand complex concepts. The course materials were also of high quality, and I liked the fact that they were available online for easy access. One area for improvement could be the addition of more interactive exercises or quizzes to help reinforce learning. Overall, I'm satisfied with my learning experience, and I'd recommend this course to others in the industry looking to improve their English skills.





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Recently updated!

May 2026