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Crisis Management and Communication

Effective crisis management and communication strategies for organizations, taught in English, enhancing response and reputation management skills
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2 months to complete
at 2-3 hours a week

Overview

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Learning outcomes

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Course content

1

Crisis Communication Planning

2

Stakeholder Engagement Strategies

3

Media Relations In Emergencies

4

Risk Assessment And Mitigation

5

Post‑Crisis Evaluation And Learning

Career Path

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Key facts

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Why this course

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People also ask

Everything you need to know before you start

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We offer immediate access to our course materials through our open enrollment system. This means:

  • The course starts as soon as you pay the course fee, instantly
  • No waiting periods or fixed start dates
  • Instant access to all course materials upon payment
  • Flexibility to begin at your convenience

This self-paced approach allows you to begin your professional development journey immediately, fitting your learning around your existing commitments.

We offer two flexible learning paths to suit your schedule:

  • Fast Track: Complete in 1 month with 3-4 hours of study per week
  • Standard Mode: Complete in 2 months with 2-3 hours of study per week

You can progress at your own pace and access the materials 24/7.

There are no formal entry requirements for this course. You just need:

  • A good command of English language
  • Access to a computer/laptop with internet
  • Basic computer skills
  • Dedication to complete the course
Ready when you are
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Assessment is done through:

  • Multiple-choice questions at the end of each unit
  • You need to score at least 60% to pass each unit
  • You can retake quizzes if needed
  • All assessments are online

Upon successful completion, you will receive:

  • A digital certificate from London School of Planning and Management
  • Option to request a physical certificate
  • Transcript of completed units
  • Certification is included in the course fee
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Why people choose us for their career

Trusted by professionals worldwide

Verified outcomes from learners who finished the course and put it to work.

4.5
Based on 4 learner reviews · 4 countries
98%
Would recommend
100%
Verified learners
2026
Cohort active
Completed from United States
MC
Michael Carter
US · Course completed

I recently completed the Crisis Management and Communication course at Stanmore School of Business, and I must say it was an incredible experience. The course content was extremely relevant and helped me achieve my learning goals. I gained practical knowledge on how to develop a crisis communication plan, conduct a crisis audit, and manage reputation during a crisis. The course materials were of high quality, and the instructors were very knowledgeable and supportive. I was able to apply the skills I learned in a real-world scenario, and my organization saw a significant improvement in our crisis management processes. Overall, I'm very satisfied with the course and would highly recommend it to anyone looking to improve their crisis management skills.

LH
Leila Hassan
EG · Course completed

I took the Crisis Management and Communication course at Stanmore School of Business, and it was a great learning experience. The course covered a wide range of topics, from crisis management principles to communication strategies. I found the course materials to be very informative and relevant to my work in the Middle East. The instructors were knowledgeable and provided valuable insights and examples. One of the key takeaways for me was learning how to create a crisis communication plan that takes into account the cultural and social nuances of our region. While the course was overall very good, I felt that some of the topics could have been explored in more depth. Nevertheless, I would recommend the course to anyone looking to improve their crisis management skills.

RS
Rafael Silva
BR · Course completed

Wow, what an amazing course! The Crisis Management and Communication course at Stanmore School of Business exceeded my expectations in every way. The instructors were passionate and knowledgeable, and the course materials were engaging and interactive. I loved the case studies and group discussions, which helped me learn from my peers and apply the concepts to real-world scenarios. I gained a deep understanding of crisis management principles, and I was able to develop a comprehensive crisis communication plan for my organization. The course also helped me improve my public speaking and presentation skills, which has been a huge confidence booster. I would highly recommend this course to anyone looking to take their crisis management skills to the next level.

AJ
Astrid Jensen
DK · Course completed

I completed the Crisis Management and Communication course at Stanmore School of Business, and I was impressed by the quality and relevance of the course materials. The course covered a wide range of topics, from crisis management frameworks to social media management during a crisis. I found the instructors to be knowledgeable and supportive, and the online platform was user-friendly and easy to navigate. One of the key takeaways for me was learning how to conduct a crisis audit and identify potential risks and vulnerabilities. I also appreciated the focus on stakeholder engagement and communication, which is critical in today's digital age. While the course was overall very good, I felt that some of the topics could have been more in-depth. Nevertheless, I would recommend the course to anyone looking to improve their crisis management skills and knowledge.





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Recently updated!

April 2026