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Undergraduate Certificate in After-sales Service Management in Automotive Retail
Flexible learning: Enroll today to start learning anytime, anywhere
Educational Excellence: Trusted by thousands of learners worldwide
Educational Excellence: Trusted by thousands of learners worldwide
Overview
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Learning outcomes
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Course content
1
Customer Relationship Management
2
Automotive After-sales Service Operations
3
Service Quality Management
4
Automotive Retail Industry Overview
5
Inventory Management in Automotive Retail
6
Problem-solving Techniques in After-sales Service
7
Financial Management in After-sales Service
8
Marketing Strategies for After-sales Service
9
Leadership and Team Management in Automotive Retail
10
Legal and Ethical Issues in After-sales Service Management
Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: GBP £149
Standard mode - 2 months: GBP £99
Career Path
Key facts
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Why this course
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Frequently asked questions
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A program focusing on managing after-sales services in the automotive industry, covering customer satisfaction, quality control, and operational efficiency.
Earn a Certificate
Showcase your achievement with a professional certificate upon successful course completion.