Undergraduate Certificate in Retail Operations Management

Overview

Learning outcomes

Course content

• 1
  Retail Operations Fundamentals

• 2
  Supply Chain Management in Retail

• 3
  Customer Experience Management

• 4
  Merchandising Strategies

• 5
  Inventory Management Techniques

• 6
  Retail Marketing Principles

• 7
  Sales Management in Retail

• 8
  E-Commerce and Digital Retailing

• 9
  Financial Management for Retail

• 10
  Leadership and Team Development in Retail

• 11
  Customer Service Strategies

• 12
  Merchandising and Inventory Management

• 13
  Retail Marketing Techniques

• 14
  Financial Management in Retail

• 15
  Human Resource Management in Retail

• 16
  Store Operations and Technology

• 17
  Retail Sales and Promotion

• 18
  Supply Chain Management in Retail

• 19
  Ethical Practices in Retail

• 20
  Strategic Planning for Retail Operations

Duration

The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months

Course fee

The fee for the programme is as follows:
Fast track - 1 month: GBP £140
Standard mode - 2 months: GBP £90