Undergraduate Certificate in Front Desk Reservation Systems.

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Overview

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Learning outcomes

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Course content

1

Introduction to Front Desk Reservation Systems

2

Customer Service Skills

3

Industry Standards and Best Practices

4

Reservation Management Software

5

Communication Strategies for Front Desk Staff

6

Problem-Solving Techniques

7

Quality Assurance and Quality Control

8

Revenue Management Strategies

9

Legal and Ethical Considerations in Hospitality

10

Professionalism in Front Desk Operations.

Duration

The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months

Course fee

The fee for the programme is as follows:
Fast track - 1 month: GBP £149
Standard mode - 2 months: GBP £99

Career Path

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Key facts

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Why this course

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Frequently asked questions

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Learn essential skills in front desk operations, reservation systems, customer service, and communication in this undergraduate certificate course.

Showcase your achievement with a professional certificate upon successful course completion.