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Professional Certificate in Front Office Communication Skills
Flexible learning: Enroll today to start learning anytime, anywhere
Educational Excellence: Trusted by thousands of learners worldwide
Educational Excellence: Trusted by thousands of learners worldwide
Overview
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Learning outcomes
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Course content
1
Customer Service Excellence
2
Effective Communication Techniques
3
Front Office Etiquette and Protocol
4
Managing Guest Inquiries and Complaints
5
Telephone Skills for Front Office Staff
6
Organizing Front Office Operations
7
Time Management for Front Office Professionals
8
Conflict Resolution Strategies
9
Teamwork and Collaboration in a Front Office Setting
10
Professionalism in Front Office Interactions
Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: GBP £149
Standard mode - 2 months: GBP £99
Career Path
Key facts
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Why this course
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Frequently asked questions
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Enhance English communication skills for front office roles through practical training in customer service, phone etiquette, and professional interactions.
Earn a Certificate
Showcase your achievement with a professional certificate upon successful course completion.