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Professional Certificate in AI-driven Customer Experience in the Hospitality Industry
Flexible learning: Enroll today to start learning anytime, anywhere
Educational Excellence: Trusted by thousands of learners worldwide
Educational Excellence: Trusted by thousands of learners worldwide
Overview
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Learning outcomes
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Course content
1
Data Analytics for Customer Insights
2
AI Applications in Hospitality
3
Personalization Strategies using AI
4
Operational Efficiency with AI
5
AI-driven Marketing Techniques
6
Customer Engagement with AI
7
AI-powered Revenue Management
8
Chatbot Implementation in Hospitality
9
AI for Customer Service Excellence
10
Ethical Considerations in AI
Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: GBP £149
Standard mode - 2 months: GBP £99
Career Path
Key facts
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Why this course
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Frequently asked questions
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Learn how AI technology is transforming customer experiences in the hospitality industry and gain practical skills for implementation.
Earn a Certificate
Showcase your achievement with a professional certificate upon successful course completion.