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Professional Certificate in After-Sales Service in Automotive Retail
Flexible learning: Enroll today to start learning anytime, anywhere
Educational Excellence: Trusted by thousands of learners worldwide
Educational Excellence: Trusted by thousands of learners worldwide
Overview
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Learning outcomes
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Course content
1
Customer Service Excellence
2
Effective Communication Skills
3
Problem-Solving Techniques
4
After-Sales Service Process
5
Automotive Technical Knowledge
6
Handling Customer Complaints
7
Vehicle Maintenance Basics
8
Warranty and Claims Management
9
Quality Control Procedures
10
Risk Management in After-Sales Service
Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: GBP £149
Standard mode - 2 months: GBP £99
Career Path
Key facts
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Why this course
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Frequently asked questions
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Specialized training program for automotive retail professionals to enhance customer service skills and after-sales service knowledge in the industry.
Earn a Certificate
Showcase your achievement with a professional certificate upon successful course completion.