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Undergraduate Certificate in Customer Service for Automotive Retail
Flexible learning: Enroll today to start learning anytime, anywhere
Educational Excellence: Trusted by thousands of learners worldwide
Educational Excellence: Trusted by thousands of learners worldwide
Overview
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Learning outcomes
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Course content
1
Customer Service Fundamentals
2
Principles of Automotive Retail
3
Effective Communication Skills
4
Understanding Customer Needs
5
Building Customer Relationships
6
Resolving Customer Complaints
7
Product Knowledge in Automotive Retail
8
Sales Techniques for Automotive Industry
9
Customer Service Technology
10
Ethics in Customer Service.
Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: GBP £149
Standard mode - 2 months: GBP £99
Career Path
Key facts
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Why this course
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Frequently asked questions
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Develop essential customer service skills for the automotive retail industry through this certificate course, enhancing communication and problem-solving abilities.
Earn a Certificate
Showcase your achievement with a professional certificate upon successful course completion.