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Professional Certificate in Customer Service for Car Dealerships
Flexible learning: Enroll today to start learning anytime, anywhere
Educational Excellence: Trusted by thousands of learners worldwide
Educational Excellence: Trusted by thousands of learners worldwide
Overview
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Learning outcomes
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Course content
1
Effective Communication Skills
2
Customer Relationship Management
3
Problem Solving Techniques
4
Product Knowledge and Sales Techniques
5
Time Management and Organization
6
Handling Difficult Customers
7
Building Trust and Credibility
8
Automotive Industry Overview
9
Teamwork and Collaboration
10
Conflict Resolution Strategies
Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: GBP £149
Standard mode - 2 months: GBP £99
Career Path
Key facts
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Why this course
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Frequently asked questions
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Learn essential customer service skills tailored for car dealerships to enhance customer satisfaction and drive sales. Gain industry-specific knowledge and expertise.
Earn a Certificate
Showcase your achievement with a professional certificate upon successful course completion.