Postgraduate Certificate in Customer Relationship Management in Automotive Sales

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Overview

Learning outcomes

Course content

Strategic Customer Relationship Management in Automotive Sales

Customer Behavior Analysis in the Automotive Industry

Sales Techniques and Negotiation Strategies for Automotive Sales

Customer Loyalty Programs and Retention Strategies in Automotive Sales

Digital Marketing and Social Media for Automotive Sales

Data Analytics for Customer Relationship Management in Automotive Sales

Managing Customer Complaints and Resolving Issues in Automotive Sales

Brand Management and Customer Experience in the Automotive Industry

Ethical Practices and Legal Considerations in Automotive Sales

Project Management for Customer Relationship Management in Automotive Sales

Duration

The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months

Course fee

The fee for the programme is as follows:
Fast track - 1 month: GBP £149
Standard mode - 2 months: GBP £99