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Professional Certificate in Customer Relationship Management for Automotive Industry
Flexible learning: Enroll today to start learning anytime, anywhere
Educational Excellence: Trusted by thousands of learners worldwide
Educational Excellence: Trusted by thousands of learners worldwide
Overview
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Learning outcomes
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Course content
1
Customer Relationship Management Strategies
2
Customer Data Analysis and Segmentation
3
Implementing CRM Systems in Automotive Industry
4
Customer Loyalty Programs
5
Effective Communication with Customers
6
Measuring Customer Satisfaction
7
Handling Customer Complaints
8
CRM Metrics and KPIs
9
CRM Training for Automotive Sales Teams
10
Implementing CRM Best Practices in Dealerships.
Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: GBP £149
Standard mode - 2 months: GBP £99
Career Path
Key facts
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Why this course
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Frequently asked questions
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Develop essential skills for managing customer relationships in the automotive industry; enhance customer satisfaction and loyalty through effective strategies.
Earn a Certificate
Showcase your achievement with a professional certificate upon successful course completion.