Undergraduate Certificate in Virtual Reference Services.

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Overview

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Learning outcomes

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Course content

1

Introduction to Virtual Reference Services

2

Information Seeking Behavior

3

Reference Interview Techniques

4

Virtual Reference Tools and Platforms

5

Ethical and Legal Issues in Virtual Reference

6

User Experience and Virtual Reference

7

Evaluation and Assessment of Virtual Reference Services

8

Marketing and Promotion of Virtual Reference

9

Collaboration and Partnerships in Virtual Reference

10

Trends and Future Directions in Virtual Reference Services

Duration

The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months

Course fee

The fee for the programme is as follows:
Fast track - 1 month: GBP £140
Standard mode - 2 months: GBP £90

Career Path

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Key facts

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Why this course

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Frequently asked questions

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Learn how to provide virtual reference services in libraries through this undergraduate certificate course. Gain skills in online research assistance.

Showcase your achievement with a professional certificate upon successful course completion.